Refund and Return Policy
Thank you for choosing Vargas Capital Trading. We strive to provide high-quality trading signals, online courses, and mentorship programs. Please read our refund and return policy carefully.
1. Digital Products (Online Courses and eBooks)
Due to the nature of digital products, such as online courses and eBooks, we generally do not offer refunds once the product has been accessed or downloaded. However, we understand that exceptional circumstances may occur. Refund requests for digital products will be considered on a case-by-case basis.
2. Trading Signals Subscription
Subscriptions to our trading signals service are typically non-refundable. However, if you experience technical issues that prevent you from accessing the signals, or if the service does not perform as described, you may be eligible for a partial refund or credit towards future services. Refund requests must be submitted within [Number] days of the issue arising.
3. Mentorship Programs
Our mentorship programs are designed to provide personalized trading instruction. Due to the customized nature of these programs, refunds are generally not offered once the program has commenced. However, if you are unsatisfied with the program, please contact us to discuss your concerns. We will make every effort to address your concerns and find a suitable resolution.
4. Refund Eligibility
To be eligible for a refund, you must meet the following conditions:
- You must submit your refund request within the specified timeframe (if applicable).
- You must provide a detailed explanation of the reason for your refund request.
- You must provide any supporting documentation or evidence to support your claim.
5. Refund Process
To request a refund, please contact us at [Your Contact Email Address] with the subject line “Refund Request”. Include your name, email address, order number, and a detailed explanation of the reason for your refund request. We will review your request and respond within [Number] business days.
6. Refund Approval
If your refund request is approved, we will process the refund to your original payment method within [Number] business days. Please note that it may take additional time for the refund to appear on your statement, depending on your payment provider.
7. Non-Refundable Items
The following items are non-refundable:
- Any services or products that have been fully utilized or consumed.
- Any services or products that were purchased during a promotional period or sale, unless otherwise stated.
- Any services or products that were provided as part of a free trial or promotional offer.
8. Cancellation Policy
You may cancel your subscription to our trading signals service at any time. However, cancellation will not result in a refund for any unused portion of your subscription. Your subscription will remain active until the end of the current billing cycle.
9. Changes to This Policy
We reserve the right to modify this refund and return policy at any time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes. Your continued use of our website and services after any changes to this policy constitutes acceptance of those changes.
10. Contact Information
If you have any questions about this refund and return policy, please contact us at [Your Contact Email Address].